Return and Refund Policy

At AULeatherX, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return, refund, and exchange policy. Please review the following guidelines:

Eligibility for Returns:

You may request a return within 30 days of receiving your order.
The item must be unused, in its original condition, and with the original tags attached.

Return Process:

To initiate a return, please contact our customer support team with your order details and reason for the return.
We will provide you with instructions on how to return the item.
You are responsible for covering the cost of return shipping.

Refund Process:

Once we receive the returned item and verify its condition, we will process the refund.
Refunds will be issued to the original payment method used for the purchase.
Please allow few business days for the refund to reflect in your account.

Return and Refund Policy:

We accept returns within 30 days of delivery.
To initiate a return, please contact our customer support and provide the necessary information.
Refunds will be issued to the original payment method upon receipt and inspection of the returned item. Please allow 3 business days for the refund to be processed.

Exchanges:

We accept product exchanges. If you wish to exchange an item, please initiate a return as described above.
After the return is processed, you can place a new order for the desired item.

Please note that this exchange policy is subject to the same 30-day return eligibility window.